quizy Platform Privacy Notice
This page describes what we collect when you use quizy and how we keep that data protected. We collect personal information to operate your account, process your deposits and withdrawals, verify your identity, and comply with anti-money-laundering rules. We do not sell your data to third parties for marketing. We encrypt sensitive information and store it separately from game records.
Our privacy commitments apply to all users who access quizy from any device—Android app, iOS browser, or desktop. We handle your data according to the jurisdiction where quizy operates. If you have questions about how we use your information, contact our support team through your account.
What we collect on quizy
When you register a quizy account, we collect your phone number, email address, full legal name, and date of birth. We verify your phone via SMS code and your email via confirmation link. We ask for your legal name because we use it to match your account against your ID during KYC verification and to process your withdrawals. If the name on your account does not match your payment method or ID, we may hold your cash-out request until you update it.
We collect your password (which we hash and never store in plain text) and optional two-factor authentication settings. We record your login history—timestamps, device type, IP address, and browser—to detect unauthorized access and protect your account from fraud.
Payment and transaction data on quizy
When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), we record the payment method, amount, timestamp, and transaction ID. We do not store your full payment credentials—only the last four digits of your card or account number for reference. We keep this record to match your withdrawals to your original deposit method and to comply with financial regulations.
We log every market selection, game session, and cash-out request. This includes the market ID, your selection, the amount staked, the settlement result, and the timestamp. We use this data to settle markets accurately, investigate disputes, and detect suspicious patterns.
Identity verification documents on quizy
Before your first withdrawal, we ask you to upload a photo of your ID and a recent selfie holding your ID. We store these images securely and use them only to verify you are the account holder. We do not share these images with third parties. We retain them for as long as your account is active; if you delete your account, we remove these images within 30 days but keep anonymized transaction records for regulatory compliance.
How we use your data on quizy
We use your personal information to operate your account, process your deposits and withdrawals, verify your identity, and settle your markets. We also use it to detect fraud, prevent duplicate accounts, and comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. We may share your data with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) to complete your transactions, but only the information necessary for that transaction.
We do not use your data for marketing emails or SMS unless you explicitly opt in. We do not sell your data to third parties. We do not use your data to build profiles for targeted advertising. We may use anonymized, aggregated data (e.g., "X% of users in Jakarta prefer Liga 1 markets") for business analytics, but this data cannot identify you.
Cookies and tracking on quizy
We use cookies to keep you logged in, remember your preferences, and detect fraud. Session cookies expire when you close your browser. Persistent cookies remain for up to 12 months. We do not use third-party tracking cookies or analytics that follow you across other websites. We do not use cookies to build advertising profiles.
- Session cookie
- Keeps you logged in during your visit. Expires when you close your browser or log out.
- Preference cookie
- Remembers your language, theme, and account settings across visits.
- Security cookie
- Detects suspicious login attempts and helps prevent account takeover.
Your rights and our commitments on quizy
Data access and deletion on quizy
You can download a copy of your personal data and transaction history from your quizy account settings. You can request deletion of your account at any time. When you delete your account, we remove your personal information (name, email, phone, ID images) within 30 days. We retain anonymized transaction records for regulatory compliance and dispute resolution—these records cannot identify you.
Data breach notification
If we detect unauthorized access to your personal data, we notify you within 48 hours via email or in-app message. We describe what was compromised, what steps we took to secure your account, and what you should do (e.g., change your password, enable 2FA). We also notify relevant authorities as required by law.
Third-party processors on quizy
We use third-party service providers to operate quizy—cloud hosting, payment processing, email delivery, and customer support tools. These processors have access only to the data necessary to perform their function. We require them to maintain the same level of data protection as we do. We do not allow them to use your data for their own purposes.
Jurisdiction and data location
Our servers may sit outside your jurisdiction. By using quizy, you consent to your data being transferred to and stored in the jurisdiction where our platform operates. Our privacy policy is governed by the laws of that jurisdiction. If you do not consent to this transfer, you should not use quizy.
Changes to this policy
We may update this privacy notice as our business evolves or as regulations change. We notify you of material changes via email or in-app notice. Continued use of quizy after such notification means you accept the updated policy. We keep a version history of this notice so you can see what changed.
We at quizy take data protection seriously. We design our systems to collect only what we need, encrypt what we store, and delete what we no longer require. If you have concerns about how we handle your information—whether regarding DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet transactions, or any other aspect of your account—contact our support team. We respond to data-protection inquiries within 5 business days.